If there is one thing certain in business, it is that your employees are key to success. A happy team of productive staff will help you to generate sales, offer outstanding customer service, and grow into the future. It is not just finding the right people to work for you that is key though – the relationship you have with your workforce is just as important.

What makes a healthy employer/employee relationship so key?

There are many things that a good relationship with your workforce can bring to your business. In general terms, it makes sense as it will make it easier for you to manage them effectively while ensuring that they deliver the best service to your customers.

Here are some other amazing benefits that strong work relations offer:

  • Increased productivity – people work harder when they are happy and feel valued. By maintaining a healthy relationship with staff, you will show them that you care about them and their feelings. Do not underestimate how maintaining good relations with staff can boost morale and in turn productivity.
  • Greater staff loyalty – if you have a healthy, open relationship with your employees, then they will respect you as a boss. This will also foster greater staff loyalty to your business as they will feel that they owe you the same respect back. Hanging on to experienced, competent staff is key as these are often the people who make you the most money!
  • Less conflicts between staff – this may seem a strange one, but a robust relationship between staff and employers can actually help reduce staff arguments. The reason is that good relations with bosses and staff creates a more relaxed environment where people are not walking around in a bad mood, unhappy about what is going on at work.
  • Builds trust – another reason that strong relations with staff is so key is the trust that it builds between you. Trust is key and will see staff want to put extra effort in for you and also believe in where you are leading them. It is key for you as a boss as it allows you to delegate with the peace of mind that employees can be trusted to perform.

How to establish trust in staff

The last point about building trust is very important especially for you to feel that your staff can be trusted when on site. You not only need to know that they are fit to work and work in a safe manner but also that they are not doing anything to destroy your trust behind your back. One great way to go about this is to use an on-site drug testing service. Matrix Diagnostics Drug Testing offers this kind of service and will really help improve the relationship you have with the people you employ.

Take time to work on your relationship with staff

As a business owner, it is very important to think about your relations with your whole workforce. This is not only in terms of them trusting in you to lead them but also you being able to feel trust in them when working for you. Hopefully, the above has shown just why this is so important and what amazing benefits it can bring when done right.

Claire Preece