Having a London-based number for brands can not only establish credibility but also gain customer confidence while increasing reach. But in simple terms, what is a London number? And why should businesses incorporate one?

What is a London-Based Number?

A London based number is simply a telephone number that has a London area code such as those starting with ‘02’. However, in this digital era, being physically present in London does not confine you to obtaining a London number. The advances in technology such as “VoIP” have enabled businesses across the world, or any part of the UK to acquire a London based number and reach out to clients.

How Does VoIP Work?

VoIP or ‘Voice over Internet Protocol’ is an intricate technology that has enabled users across the globe to access modern means of communication via the internet. With VoIP, making a phone call is no longer limited to traditional phone connections:

A business’s communications can easily be done in a cost effective manner by using VoIP technologies. For instance, a business can have and advertise a local London number without having to construct actual premises in the city.

Why a London Based Number is a Must Have

By choosing a London-based number, your company will appear more professional and have greater credibility; among much more:

Builds Trust And Credibility

The city of London is at the core of the most significant business activities in the world. A business can position itself as something more serious, as long as there is a London based number even when it is half way across the UK or somewhere else. Foreign clients are used to local clients having these numbers, particularly in London since it is a global business hub. 

Improves Client Connections

With a London-based number, clients and customers that are based in London will find it easy and accessible to reach your business. Local numbers have much more appeal as there is no fear of exorbitantly high fees associated with toll-free or international numbers.

Increases Business Visibility

Advertising a London number gives the impression that the business is London-based, so there is no need to have representation in London. This is beneficial for many new companies or small-scale businesses trying to make it without spending much money to set a base in the capital.

Low-Cost Communication

London-based numbers are very affordable when used with VoIP technology. You get to enjoy low costs for calls, which are often cheaper than using conventional phone lines. Additionally, you do not need to incur high expenses from running an office in London, all while still having access to a premium phone number.

Adaptability for Remote Workers

VoIP technology allows for the use of London numbers from anywhere in the world. Whenever using the London number, your team members working from home, abroad or in transit will be able to receive and make calls, which in turn facilitates effective communication.

Who Can Get an ‘02’ London Number?

An ‘02’ number is available for many different groups of people, including startups, small businesses, freelancers, e-commerce and international companies (source: Comms Link):

Small Enterprises and Startups

A small or upcoming enterprise can make use of a London-based number with the goal of projecting a more established and larger image to customers. It works well towards building trust, which is important in winning investors or new clients.

International Companies Targeting the UK Market

A business based in another country and planning to venture into the UK market can make use of a London-based number to easily blend in. Doing so can set apart the doubts that customers may have when approaching a foreign firm.

Freelancers and Remote Teams

A freelancer or a remote team employee can enjoy a multi-faceted appeal using a London-based number that they portray as professional regardless of where they are working from.

E-commerce Stores

E-commerce businesses can set up a London number to offer support services for their customers in the UK, helping the customers feel more associated with the brand.